Privacy Policy
This policy explains what personal data may be processed when using the iGamingACE website, contacting us through contact forms and during subsequent business interactions, the purposes for which it is used and the rights available to the user.
Personal data should be used transparently and only for a clear purpose
The scope and duration of processing depend on the nature of the enquiry, business interaction, legal requirements and the need to protect the legitimate interests of iGamingACE and users.
We request the data needed for contact, project discussions and handling the enquiry.
Personal information should not be used outside the purposes for which a lawful basis exists.
Where applicable, users may request access, correction, deletion or restriction of processing.
Personal data is available only to those who need it for the relevant work.
The policy applies to the iGamingACE website and interactions with users, clients and potential partners
It covers data provided directly by the user, as well as limited information that may be generated through normal use of the website.
Website use
The policy applies when viewing iGamingACE pages and using features available on the website.
Enquiries and requests
It applies to messages sent through contact forms and other available communication channels.
Business interaction
If discussions continue after the first enquiry, data may be used to manage the relevant communication and project work.
The amount of personal data depends on how the user interacts with iGamingACE
We do not aim to collect unnecessary information. For a standard enquiry, data that allows us to understand the request and continue communication is sufficient.
Data provided by the user
When contacting us through the website or another available channel, the user may provide contact and business information related to the project of interest.
Name, email address, phone number, Telegram, WhatsApp or another chosen contact method.
Organisation name, user role and other business details if included in the enquiry.
A description of the project, markets, product, current task and other information the user chooses to provide.
Messages and arrangements needed to continue the business interaction and understand the context.
Website usage data
When visiting the website, information about the browser, device, IP address, pages viewed, visit time and referral source may be processed.
Do not provide unnecessary information
Sensitive personal data or information that is not needed to discuss your enquiry should not be sent through standard contact forms.
Personal information is used to interact with the user, handle enquiries and maintain the normal operation of the website
The specific purpose depends on the context in which the data was obtained.
Responding to an enquiry
To contact the user, understand the task and continue discussing the project or potential collaboration.
Preparing a proposal
To take the provided context into account when discussing the scope of work, solutions and next steps.
Website operation
To maintain website availability, analyse general usage patterns and improve the user experience.
Protecting interests
To prevent misuse and protect the website, users and the legitimate interests of iGamingACE.
Depending on the situation, data may be processed on different lawful bases
The applicable basis is determined by the nature of the interaction, the purpose of processing and legal requirements.
Consent
When the user voluntarily provides data for a specific purpose that requires their consent.
Pre-contractual steps
When processing is necessary to respond to an enquiry, discuss terms or prepare for possible collaboration.
Legitimate interest
When processing is necessary for reasonable business operations, website protection, prevention of misuse or improving interactions, provided the user’s rights do not override those interests.
Legal requirements
When certain processing or retention of information is required by applicable law.
Cookies may be used to operate the website, save necessary settings and understand general page usage
Depending on the website settings, certain categories of cookies may require user consent. They may be managed through the browser or the consent interface on the website.
Necessary cookies
Used for functions without which certain website features cannot operate correctly.
Settings
May help save user-selected preferences and make repeat use of the website more convenient.
Analytics
If analytics tools are used, they help us understand general visit patterns and improve the content and structure of the website.
Access to data may be provided only when necessary for website operation, communication, collaboration or compliance with legal requirements
Any sharing should remain within the relevant purpose and the scope required by the specific recipient.
Service providers
Companies that help provide hosting, communications, information storage, analytics or other necessary business services.
Professional advisers
Legal, financial and other advisers where access to information is necessary for their work.
Government authorities
Information may be disclosed where required by applicable law or a binding lawful request.
Corporate changes
In the event of a reorganisation, sale of the business or similar event, data may be transferred to the extent necessary for the relevant transaction and continuation of obligations.
Personal data is kept only for as long as necessary for the relevant purpose or as required by law
The period depends on the nature of the information, the duration of communication, contractual relationships, possible obligations and the need to protect legitimate interests.
How the retention period is determined
We consider the purpose of processing, the relevance of the business interaction and mandatory requirements that may apply to the specific information.
How access is limited
Reasonable organisational and protective measures are used in line with the nature of the data and the risks of processing.
When working with international providers or partners, data may be processed outside the user’s country
If applicable law sets specific requirements for international transfers of personal data, the permitted bases and safeguards under that law are used. The specific mechanism depends on the countries and parties involved in the relevant processing.
Depending on applicable law, users may have a range of rights in relation to their personal data
The scope of specific rights depends on the country, the basis for processing and the circumstances of the request. To exercise an available right, users can contact iGamingACE through the contact page.
Receive information
Request information about whether personal data is being processed and for what purposes.
Access data
Where applicable, request a copy of the personal data relating to the user.
Correct data
Ask for inaccurate personal information to be corrected or incomplete information to be completed.
Delete data
Request deletion of information where there is no longer a lawful basis for further processing.
Restrict processing
Where provided by law, request a temporary restriction on certain ways the data is used.
Object
Object to certain types of processing where this right is provided by applicable law.
Transfer data
Where applicable, receive the data provided in a portable format or request its transfer to another recipient.
Withdraw consent or lodge a complaint
If processing is based on consent, that consent may be withdrawn. The user may also contact the competent data protection authority if they believe their rights have been infringed.
This policy applies to the iGamingACE website and activities, and does not automatically apply to casinos or other products operated by our clients
If a user interacts with an online casino, Telegram casino or another platform operated by a separate operator, data processing within that product is governed by the relevant operator’s policy and its own rules.
It is important to distinguish iGamingACE from the operator of the end product
iGamingACE may participate in building or developing iGaming products, but this alone does not mean that iGamingACE determines the purposes for processing player personal data in every such product.
The policy may be updated when the website, methods of interaction or applicable requirements change
The current version is published on this page. The date of the latest update is shown at the beginning of the document. If changes materially affect how personal data is processed, users may also be informed through an appropriate additional method.
Have a question about privacy or your personal data?
Contact iGamingACE through the contact page and state that your enquiry relates to privacy or personal data.